Privacy policy

Last updated: 3 November 2026

This policy explains how Digi Food NPD Limited ("we", "us") handles personal information collected through foodnpd.com. It covers this marketing website only. The Digi Food NPD platform at platform.foodnpd.com has its own terms and data arrangements, which are agreed when an account is set up.

Who we are

Digi Food NPD Limited is the data controller. We are registered in Ireland (company number 711950), and our registered office is 1 Cois Farraige, Magheracar, Bundoran, Co. Donegal. You can contact us at hello@foodnpd.com.

What we collect

If you use the enquiry form, we collect the details you type in: your name, work email address, company, what you are interested in, and any message you add. We also receive the campaign tags in the web address you arrived from (for example, which flyer or post sent you), so we can see which activity produces enquiries.

If you email or phone us directly, we keep what you send us.

How we use it, and why

• To reply to your enquiry and, if you ask, arrange a platform demo or consultancy discussion. Our legal basis is taking steps at your request before a contract, and our legitimate interest in running our business.
• To understand which of our marketing activity works. Our legal basis is our legitimate interest.

We do not sell your information, and we do not use it for automated decision-making.

Who handles it

Enquiries reach us by email, which is hosted on Google Workspace. This website is hosted on a server provided by DigitalOcean. These providers process data on our behalf under their own data protection terms, and some of their processing may take place outside the European Economic Area under approved transfer safeguards. We do not share your enquiry with anyone else unless the law requires it.

Cookies and tracking

This website does not use advertising or analytics cookies. The campaign tags mentioned above are read from the web address and held only in the open page, so they can be added to your enquiry if you send one. We do not store them in your browser, and they are not sent anywhere else.

How long we keep it

We keep enquiry details for up to 24 months after our last contact with you, unless you become a client, in which case we keep records for as long as the working relationship and our legal obligations require. You can ask us to delete your details sooner.

Your rights

Under data protection law you can ask us for a copy of your personal information, ask us to correct or delete it, object to or restrict how we use it, and in some cases ask for it in a portable format. To use any of these rights, email hello@foodnpd.com. We will normally reply within one month. If we need longer because a request is complex, we will tell you within the first month and explain why, as the law permits.

If you are unhappy with how we have handled your information, you can complain to the Data Protection Commission in Ireland at dataprotection.ie.

Changes to this policy

If we change how we handle information, we will update this page and the date above.